Testimonials

Bettina’s Disney expertise is absolutely essential to get the most out of your Disney vacation. Let’s face it, a trip to Walt Disney World is very expensive and you want it to be a fun and memorable experience for everyone in the family. We purchased our Disney tickets through an authorized Disney travel agent and spoke to her many times to try to glean information about which passes, which restaurants and was never able to get any truly useful information. We spent one hour on the phone to Bettina and she laid everything out in an easy to understand and concise way.

Her day-by-day spreadsheet, which we followed like the Holy Grail, saved us hundreds of dollars and hours waiting in lines. We weren’t sure if we should invest in park hopper passes; nor did we know which rides we should purchase multi-passes or lightening lanes for. Bettina confidently guided us through all of those decisions. She taught us how to use the critical Disney app to register for additional rides while we were in line for a multi pass ride - a brilliant strategy! Sound confusing? It is unless you get Bettina’s help.

The result is we spent very little time in lines. Everyone from the 9 year old to the 73 year old had a fabulous time. I can’t imagine making this trip without Bettina’s expert guidance and if we should go again, she will be the first contact I make.
— Joan, South Carolina - October 2024
Bettina is brilliant! My family was planning our trip to Disney World, and I’ve been before, and thought I sort of knew what I was doing. But I had NO idea how much I needed Bettina! She has tips that no Disney planner could give you. And her knowledge of the parks is extensive. Bettina is also a Disney (and maybe just generally) genius. I was so impressed by her ability to put together the jigsaw puzzle that is a Disney Vacation... which parks to see on the same day or different days, where and what times to make which reservations, which things to skip this year and save for another etc. She also helped me with figuring out the age appropriateness of different attractions, and told me about some really fun things at the parks that I wouldn’t have known about. Also, maybe most importantly, it was SO MUCH FUN to plan with her :) Her joy around Disney is infectious and just talking with her about planning everything left me so happy all day. Thank you Bettina for the making the planning almost as wonderful as the vacation!
— Bryna, U.S.A - September 2024
I simply cannot imagine our great Disney trip going well without Bettina’s support. She helped us from start to end - with flight and hotel selection, restaurant bookings, and reassuringly talking to us every morning while we were there. Like a guardian angel, she was right there on WhatsApp, early in the Florida morning, clarifying the day ahead and helping make any adjustments needed. Thanks Bettina for taking out the uncertainty and complexity, and making our holiday actually fun! Unflustered parents = happy kids.
— K family, Switzerland - May 2024
Bettina’s assistance transformed our Disney World holiday. To the uninitiated, the entire process of pre-booking restaurants 60 days in advance, getting to grips with the My Disney Experience App and using the the Genie+ and individual lightning lanes is rather daunting. Bettina took out all the stress. She took great care to understand our family dynamic, what interested us and what we wanted to get our of our trip. She advised and even booked for us the best restaurants to suit our family and she prepared amazingly detailed itineraries for each day to ensure we went to and went on the all the experiences and rides which we wanted. Bettina shared amazingly useful hints and tips and explained how to use the App, in particular the Genie+ and Individual Lightning lanes, so we never had to spend ages queuing. Once we were there, Bettina was always available to assist. Truly Bettina made all the difference and thanks to her, we had a wonderful and stress-free holiday, the memories of which we will cherish for ever.
— Hannah, London - March 2024
I simply cannot recommend Bettina more highly, and wouldn’t recommend to anyone with kids to go to Walt Disney World without her help planning and executing an incredible trip for you! She changed the experience for us completely - from the preparation around what we’d do each day which gave us (and our kids!) a sense of knowing, security and schedule to follow each and every day, through to selecting the exact rides and experiences we’d do and how to do them most efficiently and effectively. She has so much knowledge but also is very curated with regards to what each family wants, so you get a fully bespoke and tailored service from her. She helped us not only with planning and scheduling, but also with all the bookings and reservations, and enabled us to have a real holiday when we were there because everything had been taken care of for us. She’s thoughtful, considerate and reliable. I’d recommend her without hesitation to anyone planning a memorable trip to Disney. Thank you Bettina!
— Leila, London - February 2024
Don’t go to Walt Disney World without Bettina’s help. It transformed our experience. She booked us into the best restaurants for us, and told us exactly what rides to do and when. Every day we were so grateful for her knowledge and expertise. Anyone going for the first time must use Bettina.
Highly, highly recommend her services!
— Vicky, Haslemere - January 2024
It is only after you have been to Walt Disney World that you begin to get your head around the endless variables that you need to navigate to work the system to your best possible advantage. Luckily Bettina is on hand to help, and you couldn’t be in better hands! She knows Disney inside out and has a good understanding of what is achievable from children of various ages and various famiy dynamics.
Bettina wants you and your family to have a wonderful time and plans accordingly. All her advice is tailor made for YOUR family and, having listened to the type of family you are, where you think your interests in Disney lie (fast faced rollercoasters/ shows/ characters etc) she makes insightful suggestions and gives valuable advice and uses gentle persuasion to encourage you to venture our of your comfort zones. For example, I had dismissed the idea that any of our children (or us adults) would be remotely interested in meeting any characters and would only want rollercoasters, but was gently persudaded to try a character meal, meet some princesses etc and sure enough the highlight of the trip for my daughter, who was dressed head to toe in Minnie Mouse attire, was meeting her heroine - and now we have a brilliant photo and lifelong memory.

We couldn’t have done it without Bettina and you are in very safe hands if you are lucky enough to have her help.
— Lucy, London - October 2023
My mum and I have not long been back from an amazing week at Walt Disney World. With the help and guidance Bettina provided us, this enabled our days to be easily set out and planned stress free. The knowledge Bettina has is amazing, where all the rides were in the park - and knowing the longest queues - meant we got to go on every ride we wanted and see all the shows and entertainment we had always wished to. She also let us know which restaurants to visit. Thank you for helping us Bettina.
— Phoebe, Kent - October 2023
This was the most amazing holiday not just for our 4 year son, but for us as a family and this was because of Bettina. She made it easy by ensuring we got the best out of the trip. Take the expertise Bettina has to offer, you may think you know best because you did your research and spoke to friends but you really do need an expert. You must utilise your time at Disney and Bettina knows how to do this.

Bettina knew where to book for lunch, so you don’t queue, meet the best characters and knew what rides to cover off first before the major queues start. Not only does Bettina provide a great agenda but useful little tips and these are well worth it. We wouldn’t consider going back to Disney without utilising Bettina’s expertise, it really is the most magical place on earth.
— Nessa, Hampshire - July 2023
Bettina was completely amazing, guiding us through the maze of booking a trip to Disney World. I shudder to think what our trip would have been like without her!
— Anon - June 2023
Although I was familiar with Disney having gone previously with my family, the complexities of booking and taking advantage of a Disney vacation (which is not cheap!) can be challenging. By utilising Bettina’s services, it meant that we got the best ‘bang for our buck’ because we managed to get into every restaurant that we and the children wanted, meet every character that the children wanted and managed to beat the queues for the many of the most popular rides. Additionally, the real plus was de-stressing the experience for the adults whilst navigating the various complexities.
— Anna, London - June 2023
Bettina was an invaluable help in navigating the chaotic nightmare of planning a Disney trip with four kids! We were very grateful for her expert advice as we had no clue about anything and she took all the pressure off us having to think about what to do and where to go. From Lightning lanes to restaurant bookings, she had it all covered. Highly recommend.
— Trotter Family, London - April 2023
I have always been told that in order to make the most of a visit to any destination you must always explore the best websites/ information to fulfil that trip.

If this includes a visit to Walt Disney World in Orlando then I cannot praise highly enough the invaluable information obtained from Bettina - from the Planning with Bettina website.

She caters for, and covers, all the eventualities that anybody would wish to know. The suggestions and recommendations are very informative and very in-tune with the current regulations.

I therefore recommend that this website should be a first point of call for all prospective travellers to Disney.

In a nutshell – read; contact; absorb; carryout; and ENJOY.
— Peter, Kent - April 2023
I am so GLAD that we used Planning with Bettina to organise our Disney World holiday. I had no idea how important it was to plan your trip carefully in advance and I now know that if we hadn’t we would have missed out on many of the experiences, rides and restaurants or been frustrated at being in the wrong place at the wrong time.

Disney World is an overwhelming multi-venue site with various modes of transport to consider and language to grapple such as ‘Magic bands’, Lightning Lanes’, ‘Genie Plus’, ‘Magic Hours’, ‘Park Hoppers’. Planning with Bettina meant that I didn’t have to guess how best to use our relatively short time and consequently we got the most out of our holiday. Bettina also spent time helping me understand how to use the all important Disney App that is central to your days, but for me was not very intuitive at first glance.

Bettina’s suggested itinerary offered options for our two boys who were not always up for the same activities. She also made sure that we didn’t miss out on the advanced booking of the Star Wars light sabre and droid workshops that were so important to my eldest child. Thankfully she knows the best restaurants too, so we were able to find good food, timed well to combine with fireworks displays or shows and parades.
We have come home having had ‘the holiday of a lifetime’ and with so many wonderful shared memories- I couldn’t recommend Planning with Bettina enough.
— Claire, Oxford - March 2023
‘Planning with Bettina’ made all the difference to our visit to Walt Disney World in December. I hadn’t been to Disney World for over 20 years and in that time, together with the last few years of COVID-19 restrictions, all the booking systems had changed beyond all recognition. I found the Disney website to be totally user unfriendly however Bettina’s knowledge and experience of all things Disney, and her great patience, helped me organise a wonderful and very succesful multi generational trip.
She was so kind and helpful and great us great advice and tips regarding opening hours, passes, shows, restaurant bookings, hotels, how to navigate disability access etc - basically everything! - which made the holiday run very smoothly and as a result all ages had the best time ever.
I highly recommend ‘Planning with Bettina’ as being as essential to every Disney World holiday as a visit to the Magic Kingdom!
— Tania, Israel - December 2022
“As mentioned below, you may not know that you need Bettina, but you need Bettina! More than anything, she is an invaluable catalyst who will get you pointed in the right direction and thinking about things that will make a real difference to your trip. Disney make tweaks and changes to their processes all the time and Bettina is across all of it. FastPass morphs into Genie Plus? No problem. Epcot starts a new virtual queuing system for its most popular ride? She talks you through it. Her understanding of which rides to prioritise for your lightening lanes is expert, as is her knowledge of the myriad dining options. For a holiday that doesn’t come cheap and may be a one-off, Bettina’s comprehensive and no-nonsense advice will make the whole difference to your experience.”
— Marina, London - October 2022
‘I didn’t even know I needed Bettina and “Planning with Bettina” until we got underway with our consultation. I had no idea how much advance planning was needed to make the trip a success and to maximise our time there. Bettina shared so many tips and tricks with us that not only saved time and hassle but also meant we were able to enjoy the experience of the trip so much more when we were there. From booking fast passes in advance, and telling us which were the best rides to use a fast pass for, to helping us organise mobility scooters for grandparents and buggies for my 5 year old twins, she was incredibly helpful. She even gave us a detailed packing list! It was the best money I could have spent to really squeeze every little bit of magic out of our incredible Disney holiday. I could not recommend her help more!’
— Camilla, London - November 2019
I went with a friend and both of our 11 year old daughters. Three days before I left I realised I had not utilised my Fastpass booking properly and approached Bettina for help.
Even at this late stage she was able to adjust many of my Fastpass bookings from rides that she knew would be a wasted fast pass to rides which really reduced our wait time.
She also advised us on some extra restaurants to visit to make our trip even more magical and how to make the most use of our Disney Dining Plan.
One of our party has a medical condition and her advice on the Disability Pass was transformative.
— Sue, Kent - October 2019
My partner and I reached out to Bettina in the early stages of planning... we knew there was a lot of thought that needed to go into meals, parks and fastpasses, but we didn’t really know where to start. With Bettina’s help and advice we managed to plan meals and fastpass allocations for a group of fourteen, and with enough advance planning that we could all eat together and ride together at the same time. By following her advice we managed to ensure minimum waiting time for different rides, as well as sensibly distributing our fastpasses so there was the least amount of walking between rides, and no crisscrossing across the park.

Being able to draw on Bettina’s experience made us and our families feel like we’d absolutely aced the experience, she is a true Disney jedi.
— Nick, Bristol - April 2019
Going to Walt Disney World with children is a daunting task but Bettina, with all her knowledge, gave us the best advice around planning our trip. This enabled us to have an enjoyable experience and make the most out of every theme park we visited. Without her wisdom we would have been destined to a holiday of long queues, over tired children and ultimately a chaotic experience. We could not recommend her advice enough - thank you so much!
— Rocio, London - April 2019
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I went to Walt Disney World Orlando and had had the most amazing time. Bettina helped me to organise all of my FastPass+ bookings and restaurants, including helping me navigate dealing with severe food allergies. Bettina’s enthusiasm and knowledge on Disney made her extremely approachable and fun to work with while planning my Disney Holiday.

I was lost with which were the important rides to FastPass and Bettina advised me on all of the must do experiences. I had thought it was just a theme park with rides and didn’t realise the scope of all the shows, entertainment, restaurants and character interactions available!
— Georgia, London - April 2018